Cancellation & Refund Policy

Customers have to click on an "Accept" button for the ‘refund and cancellation policy before submitting their payment information.

AIQM’s Cancellation Policy.

For Contact Class Course / Program

Depending on the number of days before commencement of a Public Program / Open House Course, following percentage of applicable fees will be refunded to the student:

  • 80% if the cancellation is requested 21 days in advance
  • 60% if the cancellation is requested 07 to 20 days in advance
  • NIL if the cancellation is requested less than 7 days before commencement of a course / program.

In case a course / program date is postponed by AIQM due to any unforeseen reasons, the student will be eligible for an alternate date in the near future. In case, the student wishes to opt out of the program he / she would be eligible for prorata refund, as applicable.

For E-learning (Video-based / Distance Learning Course

Course and examination must be completed within the specified maximum duration of any course. Once the lessons (part or complete) are dispatched by AIQM, the student will not be eligible for any refund what so ever.