Seven QC Tools & Global 8D Problem-Solving

Description:

The 8D problem-solving methodology provides a systematic and disciplined approach to problem resolution.
It emphasizes data-driven decision-making, team collaboration, and a focus on addressing the root cause(s)
and escape-points related to problems. By following the 8D process, organizations can effectively
identify, analyze, and solve problems while preventing their recurrence and fostering a culture of
improvement.
The 07 QC tools are very useful for identifying root-causes and escape points leading to problems in
processes. Each QC tool has a different purpose and we must know the same to use the tools effectively.

Quality Managers, Quality Supervisors/Team Leaders
Quality Assurance / Control Professionals
Managers and others responsible for Production/Operations/Projects
Continuous Improvement Professionals
Professionals in Regulatory Compliance.

2 day

Instructor led training
Interactive classes
Problem-solving discussions in groups
Case-studies

For individuals-

Institute enjoys ISO 21001:2018 EOMS Certification.
Also ISO 9001:2015 QMS certified institute.
These are Internaional Management Standards which enjoy recognition in over 170 countries
Top trainers of international repute (including Alumni of institutes like IIT Bombay and IIM Calcutta)
Non-Expiring Certificate.
Higher visibility in eyes of senior management.
Fast track growth in career & emoluments.

For Organization-

Data-Driven Decision Making
Problem Identification and Analysis
Process Improvement
Standardization and Consistency
Employee Engagement and Empowerment
Satisfaction of customer when we use the structured 8D methodology
Competitive Advantage.

Seven Tools of Quality

Data Types – Variable | Attribute | Count
Basic Statistics with Excel Data- Analytics tools - hands.on training

Process Map (Flow-chart)
Checksheet
Pareto Chart
Histogram
Cause & Effect Diagram (Ishikawa / Fishbone Diagam)
Why-Why analysis
Scatter Diagram / Correlation Coefficient

Global 8D Problem Solving Methodology

D – 0: The planning stage - ERA
D – 1: Establishing the team
D – 2: Describing the Problem (Problem Statement)
D – 3: Developing an Interim Containment Action (ICA)
D – 4: Defining Root Causes & Identifying the Escape Points
D – 5: Permanent Corrective Actions (PCA) for Root Causes and Escape Points
D – 6: Implementation and Validation of Permanent Corrective Action(s):
D – 7:

a. CONTROL: Modify the existing systems (policies, practices and procedures) as so to prevent recurrence of the problem.
b. Systemic Action (SA) - Preventing Recurrence across the “System”.

8D Case-Study to understand the methodology.
Developing an 8D Report.

IAF and UAF CertSearch of our ISO 9001:2015 QMS Certification

ISO 9001: 2015 IAF/UAF

UKCert ISO 21001:2018 Educational Organization Management System Certification

ISO 21001:2018

These are Internaional Management Standards which enjoy recognition in over 170 countries
Profile of all qualifying Participants posted on www.iroep.org (International Register of OpEx Professionals).

Click on the Sample Certificate to download it: