2 days

• Instructor led training
• Interactive classes
• Problem-solving discussions in groups
• Analysis of real-life cases

For individuals-

1. Institute enjoys ISO 21001:2018 EOMS Certification.
2. Also ISO 9001:2015 QMS certified institute.
3. These are Internaional Management Standards which enjoy recognition in over 170 countries
4. Top trainers of international repute (including Alumni of institutes like IIT Bombay and IIM Calcutta)
5. Non-Expiring Certificate.
6. Higher visibility in eyes of senior management.
7. Fast track growth in career & emoluments.
8. Opportunity to lead Lean Six Sigma Projects as a Champion.

For Organization-

1. Ensures focus on customer requirements to align process-improvements with customer expectations.
2. Promotes innovative thinking to achieve breakthrough improvements.
3. Focuses on analysing and improving end-to-end process by identifying critical points in the proccess, eliminating potential bottlenecks and removing inefficiencies at various stages.
4. Encourages the process-improvement teams to measure process performance and make decisions based on data-analysis rather than assumptions or opinions.
5. Improves process-capability by analysing data and implementing statistical tools like control charts to minimise process-variation.
6. Organizations that successfully implement Lean Six Sigma projects can gain significant competitive advantage over their competitors.
7. Lean Six Sigma projects are designed to produce sustainable results over the long term.

Module TQM 101:

• Total Quality Management Fundamentals
• Principles and Concepts of TQM
• Elements of TQM
• Phil Crosby’s “Cost of Quality”
• The Eight Principles of Quality Management.

Module TQM 102:

• Basic Statistics with Excel Data- Analytics tools – hands.on training
• Important Tools of Quality: Check-sheet - Check-list - Flow-chart & Process-map
  analysis - Fishbone for brainstorming - Multi-voting - Pareto chart - Root Cause
  Analysis (RCA) - Poka Yoke - Scatter Plot (Correlation analysis)

Module TQM 103:

• Customer Focus, Participation and Teamwork
• Identifying Customer Needs
• Customer Satisfaction Measurement Techniques
• Quality Function Deployment
• Cross Functional Teams
• Value for customer through S.Q.C.D.
• Quality Circles
• Employee Suggestion Programs
• Getting Quality Goods from your Suppliers.

Module TQM 104:

• Implementing Methods for Continual Improvement: Kaizen, 3Ms, 5S
• Lean Management Basics - the 08 wastes
• Stop to Fix Problems (Jidoka, Poka Yoke) – RCA, PA, CA
• 3Ms: MUDA, MURA, MURI
• GEMBA KAIZEN for continual improvement
• 5S Techniques of Good Housekeeping
• Improving Management Practices through Benchmarking.

Online Examination (Open Book).

IAF and UAF CertSearch of our ISO 9001:2015 QMS Certification

ISO 9001: 2015 IAF/UAF

UKCert ISO 21001:2018 Educational Organization Management System Certification

ISO 21001:2018

These are Internaional Management Standards which enjoy recognition in over 170 countries
Profile of all qualifying Participants posted on www.iroep.org (International Register of OpEx Professionals).

Click on the Sample Certificate to download it: